Shipping & Delivery Policy
At Kaanaloor.com, we are committed to delivering your books safely and on time. Please review our shipping practices below.
- Shipping Charges We strive to keep shipping affordable for all our book lovers.
- Standard Shipping: A flat rate of ₹30 applies to all standard orders.
- Free Shipping: We offer FREE delivery on all orders totaling ₹500 or more.
- Our Courier Partners To ensure wide coverage and reliable service, we ship via the following trusted carriers:
- The Professional Couriers
- ST Courier
- India Post
- Delivery Timelines
- Processing Time: Please allow 1–2 business days for us to pack and dispatch your order.
- Estimated Delivery: Once shipped, most orders are delivered within 5 to 10 business days, depending on your location and the courier service.
- Order Tracking Once your package is dispatched, we will provide you with a tracking number (if available from the carrier) so you can monitor the status of your shipment.
- Address Accuracy Please ensure your shipping address and phone number are complete and accurate when placing an order. Kaanaloor.com cannot be held responsible for delivery delays or failures resulting from incorrect or incomplete addresses provided by the customer.
- Damaged or Lost Packages In the rare event that your package is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue with the courier partner and provide a refund or reshipment based on the circumstances.
- International Shipping We currently handle international orders on a case-by-case basis due to varying customs fees and shipping taxes. If you wish to place an order from outside India, please contact us at info@kaanaloor.com for a custom quote.
- Policy Updates Kaanaloor.com reserves the right to update this shipping policy at any time. We encourage customers to check this page regularly for any changes.